System Map

Frequently Asked Questions

 

Business Management
Colonial will strive to serve its customers, but will not place the service commitment to its customers above its commitment to protect the public, its employees, and the environment. Integrity management and maintenance objectives will be completed at the expense of throughput if necessary. These objectives will drive the scheduling of pipeline movements in order to accommodate the conditions necessary to complete system integrity/maintenance work. Colonial employees will recognize and respond to abnormal and emergency operating conditions with actions that place safety as the highest priority. Our customers will be educated on our philosophy regarding integrity management/maintenance and business and will, to the extent possible, be informed in advance of planned operational disruptions in order to allow them to best plan their business in a coordinated effort with Colonial’s activities.

Previous Page