Our Values
Our values give life to everything that we do. They ground us, unite us and drive us forward. Our values shape our behaviors, and when they don’t, we firmly but compassionately hold one another accountable.
How to Use This Code
Our Code of Conduct is intended to serve as a resource when you need guidance about our standards or if you are faced with a difficult decision. Our core values and principles drive every aspect of our business and, as a member of Colonial, you are expected to demonstrate the behaviors outlined throughout this Code.
It is impossible to anticipate every question or situation you may face, so in addition to our Code, we also have other resources that can be of help. These additional resources are listed throughout this Code. In general, if you are unsure or have questions, seek guidance first from your manager, the Compliance & Ethics Manager, or one of the other resources identified in this Code.
Finally, no Code, including this one, covers every situation. You are part of Colonial because we believe in you and your ability to exercise good judgment. This Code will provide you with guidance to support you in approaching all of your working relationships with the high ethical and integrity standards required by Colonial.
HOW TO REPORT CONCERNS
You can ask questions or raise concerns in several ways:
- Contact your manager
- Contact your People Partner
- Contact the Compliance & Ethics Manager
- Contact the Colonial Pipeline EthicsLine
Contact the Colonial EthicsLine at
1 – 800-500‑0333 or at
www.ethics.colpipe.com
Doing Business Ethically
At Colonial, we take pride in living our values. We are committed to making our business decisions based on the impact we have on people, communities, and the environment, not only the financial risk or reward.
We Are Committed To:
- Doing business with the utmost care and concern for our employees, the public, our business partners, and our shareholders
- Operating in a safe and reliable manner
- Always acting ethically and responsibly, consistent with our values
We All Follow The Same Rules
At Colonial, all of us — employees, officers, and directors alike — are expected to read and follow this Code, our Company standards and policies, and all laws and regulations that apply to our work. We also expect that our shippers, business partners, agents, contractors, and consultants follow similar principles. Violations of the Code, and the relevant policies, can result in disciplinary action including but not limited to termination.
Employee Responsibilities:
Each of us must take responsibility for doing the right thing, even when this means making tough choices. Meeting our responsibilities is what enables us to succeed and grow, today and in
the future.
Each of us is expected to:
- Act in a professional, safe and ethical manner that is consistent with our values
- Be familiar with the information contained in this Code as well as applicable laws and Colonial policies. Know the policies that relate to your job responsibilities
- Promptly report concerns about actions that may be inconsistent with our Code, policies, or laws and regulations
Additional Responsibilities of Managers:
Holding a management position at
Colonial means accepting an additional set of responsibilities. Our managers are expected to:
- Lead in an ethical and responsible manner, consistent with our values, and ensure safe and reliable operations
- Be a role model for ethical behavior
- Foster a professional working environment
- Support coworkers when they ask questions and raise concerns:
- Create an environment where individuals feel comfortable speaking up
- Listen and respond to concerns when they are raised
- Make sure that no one who speaks up suffers retaliation
- Escalate concerns when appropriate to do so
Did You Know?
There is no excuse for “cutting corners,” “bending the rules,” or putting pressure on others to violate this Code, our policies, laws or regulations.