Our Dedication to Our Community

The health and safety of our communities and the environment are very important to Colonial. Our goal is to transport and handle products safely and responsibly. To maintain the integrity of our pipeline and facilities and to prevent a product spill, Colonial will always follow these principles:

• We will not operate a facility or pipeline that does not have the designed protective devices in operation, unless an approved alternate protection method is utilized
• All employees have the right and responsibility to shut down, in an orderly fashion, any system that they believe to be endangering the public, the environment, themselves, or their co-workers by way of stop work authority

Because a healthy environment benefits all of us, we make every effort to resolve quickly any incidents that occur. We continually assess and improve our processes and assets in order to protect our people and the communities in which we live and operate.

We work to set a good example for the rest of our industry by striving to meet or exceed the pipeline safety and environmental laws, regulations, and standards that apply to us.

We are committed to transparency in our public and external communications. As a Company, we want to have a clear, consistent voice when providing information to the public, media, customers, and other stakeholders. For this reason, it is important that only authorized persons speak on behalf of the Company. Never give the impression that you are speaking on behalf of Colonial in any communication that may become public if you are not authorized to do so. If you receive an information request, forward it the appropriate internal contact.

If you participate in online forums, blogs, newsgroups, chat rooms, or bulletin boards, never speak on behalf of Colonial unless you are authorized to do so. If your social networking includes any information related to Colonial, please make it clear that the views expressed are yours alone and that they do not reflect the views of/​are not authorized by the Company.* Before you hit the ​‘send’ button, use good judgment and common sense. These types of communications live forever.

• Feel free to like, share and offer comments on Colonial social media posts
• Do not post your own Colonial-related contact information on social media, unless approved by Corporate Communications
• Remember that the Internet is a public place and take care not to disclose confidential information
• Never comment on confidential and nonpublic Company information, such as the Company’s current or future business performance or business plans, or confidential shipper information
• Be fair and courteous, and never post content that may be viewed as malicious, obscene, harassing, defamatory, or discriminatory
• If you read an online comment about Colonial that you believe is incorrect, do not respond. Instead, contact the Communications Department

You have the right to voluntarily participate in the political process, including making personal political contributions. However, you must always make it clear that your personal views and actions are not those of Colonial.

You must never use Company funds to make contributions intended to influence the official actions of politicians, political parties, or public officials. At Colonial, we do not use Company funds or resources to contribute to any political campaign, political party, political candidate, or any of their affiliated organizations.

Colonial makes contributions only in accordance with our Company’s philanthropic philosophy, which include good corporate citizenship, environmental concern, and support for public awareness and emergency response agencies.

Our Company has the right to express its opinion on any matters affecting us or our shippers, shareholders, or local communities. Lobbying activities require disclosure and are subject to specific rules. If you are involved in activities that could qualify as lobbying, contact the Director of Government Affairs to determine whether disclosure and other rules apply.